Maccauvlei Learning Academy (Pty)LTD - Conflict Management & Negotiation Skills

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Conflict Management & Negotiation Skills

Overview:
The purpose of this skills programme is to provide a comprehensive set of skills to enable the effective planning, implementation and closure of a negotiation in an authentic (real) work situation. Unit Standard covered:
• 13948: Negotiate an agreement in an authentic work situation NQF 4, credits 5.

Who should attend?
This programme is dedicated to those who find themselves in situations requiring some level of negotiation skills.
Entry Requirements:
A will to learn, and proficiency in reading and writing English at NQF level 3.
Certification:
Individuals who successfully complete the relevant action learning assignments will receive a certificate of competence for the skills programme unit standard.

Contact Details
For more details, please contact the Sales Department at

Telephone:	+27 (0) 16 420 2306
	+27 (0) 16 420 2000
E-mail:	info@maccauvlei.co.za

Learning Outcomes:

•	Defining negotiation and the value thereof.
•	Establishing a negotiation team.
•	Researching prior to conducting negotiations.
•	Identification of the bargaining range.
•	Planning negotiation strategy.
•	Opening and conducting negotiation.
•	Negotiation modes and methods to seek agreement.
•	Reaching sustainable agreements.

Duration of Training:
This programme is made up of 5 interactive and
motivating days

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